In Kerala, Amazon Starts An Experiment With 7 Women

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Members of Amazon's all-women delivery station, who collect and deliver consignments from customers on their own two wheelers.

A stone’s throw from Thiruvananthapuram’s Technopark, seven women are creating history of sorts. They belong to Amazon’s all-women delivery station, who collect and deliver consignments from customers on their own two wheelers.

The first-of-its-kind experiment has opened a new channel of income for the women, most of whom had been home-makers.

Deepthi Pramod, 37, found it difficult to leave home. But with the option of flexible work hours, she jumped at the opportunity. “I earn money as well as have enough time at home. The moment I finish my share of deliveries for the day, I am free to go home,” she said.

Sandhya M, 34, initially, had her doubts about managing the job, which involves carrying bags and packages on two-wheelers, making calls to customers and ensuring the right packages are delivered. “But after training and practice, it is going smoothly,” she said.

Amazon station manager Divya, who earlier helped with another delivery station of the company, said she regularly received queries about vacancies from interested women.

“Amazon’s only criterion is that they should have good experience of riding two-wheelers and know basic English.”

On an average, the women deliver around 40 packages a day within a radius of 2 to 3 km around their workstation. Amazon provides them training on par with their male colleagues.

“We are committed to supporting women explore and succeed in what was otherwise a very male dominated sector and look forward to helping them attain financial independence,” said Samuel Thomas, Amazon India’s Director for Transportation.

Vishnu Vardharajan, an IT employee, was surprised to get his parcel from a woman. “Usually it is men who deliver packages and they can get impatient and rude. I am hoping the women’s politeness and service standards would ensure men to toe the line,” he said.

20 COMMENTS

  1. Just want to say your article is as surprising. The clearness
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  2. It’s good to hear that Amazon now started discovering the new way of delivery by the women employee’s so that they can give their best service.

  3. Yet again, Kerala added another feather to its cap as first all women Amazon delivery staff. Thanks to Amazon for this initiative.

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