Most Indians Don’t Trust Private Healthcare Services But Still Opt For It, Reveals Survey

According to a survey, of over 40,000 respondents, 42 per cent said they don’t trust the private healthcare system in India. (Photo Credit: AFP)

New Delhi: Most Indians do not trust the private healthcare providers, but due to poor infrastructure, disproportionate doctor-to-patient ratio and lack of services, most public facilities, they are left with no other option but to approach them, shows a recent survey.

According to a survey by citizen engagement platform Local Circles, of over 40,000 respondents, 42 per cent said they don’t trust the private healthcare system in India. Interestingly, 85 per cent of the respondents stated the last time one of their family members needed medical attention, they went to a private hospital and not a public one.

The survey clearly shows that despite nearly half of these citizens do not trust private healthcare institutions; they still see them as a better alternative over public ones.

The biggest concerns of the respondents were rising hospital-and-drugs cost, lack of trust in available treatment and lack of accessibility of treatment.

Most respondents said that the ‘rising cost’ factor needs to be checked.

Presently, private hospitals regulate their own fee as per each physician, procedure or surgery.

The survey also shows that almost 90 per cent of the citizens want private hospital charges to be standardized as per the star rating of the facility. This in turn, they say, would increase transparency and trust in the healthcare service.

To increase transparency and regulation, 82 per cent of citizens called for private hospitals to come under the purview of the National Healthcare Policy 2017. This policy was approved by the Union Cabinet after nearly 15 years in March 2017, and currently covers only government healthcare facilities.


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  2. Why the same government do not have a policy to regulate food price in restaurants who charge 100 rupees for two idlies, where as it’s just 5 rupees(for five idlies) in Amma Canteens. The same feeling can be compared in every department. The doctor or their service is never a service and it is consumer business.

    This type of policies will bring down the advanced health care facilities, like drug eluting stents, skilled surgeries etc which is unavailable currently because of the price control. Govt policies are definitely good, it should not stop the needy who can afford.

    Govt wants to get pot shots on weaker professionals to get their fame. Tell them to regulate the fee for advocates. Anyone who met a advocate for their reasons know how costly it is.

    And they, judiciary never listen to Govt, in fact they are above Govt. Take National council for selection of judges, which will be implemented in next century.

  3. Why can’t government invest in healthcare and provide basic care to citizens?? . why do govt officials not buy machines and drugs without corruption to ensure quality care???.… why can’t govt officials work to improve good facility for public???… Why can’t govt give good hygiene and food to poor patients??…


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